Policy

No Returns

• We do not accept returns on any items.

Exchanges/Alterations

• We offer exchanges and alterations based on the size chart or measurements you provided. If you need an exchange or alteration, don't hesitate to get in touch with your account manager.

No Refunds, Only Repair

• We do not issue refunds. Repairs are available for items that are defective, damaged, or need alterations after purchase. Contact your account manager to initiate a repair.

• Repairs will be processed using your original payment method.

• Repairs will be completed within 30 days of receiving the defective/damaged item.

Returning Goods for Repair

• You are responsible for the cost and risk of returning goods for repair. Please send the goods to:

  • Scorpion Scissors, Shahpur Jat, Near Govindam Sweets, New Delhi, South Delhi, Delhi, 110049

• We recommend using an insured and trackable mail service. We cannot issue a repair without actual receipt of the goods or proof of return delivery.

Partial Payments

• For partial payments, please get in touch with your account manager.

Account Manager

• If you have any issues, please contact the agent who generated your invoice. They are your personal account manager and are here to assist you.

International Payments

• We accept payments in nearly 100 currencies, which are automatically converted in real-time.

Download Invoice

• Save and download your invoice as a PDF for future reference.

Contact Us

• If you have any questions about our Returns and Refunds Policy, don't hesitate to get in touch with us by email at scorpionscissors@gmail.com.